Privacy Policy

KB 8 Privacy Policy — Your information Completely Safe with Us

KB 8 treats the protection of your personal data as its highest priority. Here you'll find everything about what data we hold, why we hold it, and how we keep it secure.

Last Updated: June 2026
Version 2.4
Written in Bengali
SSL 256-bit Encrypted protection
Data is never sold
Personal Privacy

Table of Contents — Jump to any section

Our Commitment

KB 8's 6 core principles of data protection

The standards we follow to protect your privacy

Data Is Never Sold

KB 8 never sells your personal data to third parties. Your data stays with us and is used solely for operating the platform.

SSL 256-bit encryption

All your data is protected with industry-standard SSL 256-bit encryption — the same technology used by banks and government agencies.

Minimal Data Collection

We only collect information that is strictly necessary for providing our services and meeting legal obligations. Collecting unnecessary data goes against our principles.

You're in Control

You have the right to view, correct, or delete your personal data. KB 8 respects these rights and acts on any request within 30 days of receipt.

Deleted on Schedule

Within a set period after account closure, all your personal data is securely deleted from our servers.

Regular Security Audits

Third-party experts regularly audit KB 8's data protection measures to ensure the highest level of security is maintained.

Why Is It Important to Read This Policy?

By registering with or using KB 8, you agree to this Privacy Policy. Understanding this policy is in your own interest — it tells you exactly what data we hold, why we hold it, and what rights you have.

1 Introduction & scope

KB 8 (operated by "KB 8 Gaming Services") provides online gaming services to players in Bangladesh. This Privacy Policy applies to the KB 8 website, mobile site, and all digital platforms.

We believe transparency builds the strongest trust. That's why we've written this document in plain, clear language — free of complex legal jargon. If anything is unclear, feel free to ask our support team.

🔒 This policy protects both you and KB 8. It's not just a formal document — it's our commitment to you.

2 What Data Do We Collect?

KB 8 collects three types of information — what you provide directly, what is collected automatically, and what is received from third parties.

2.1 Information You Provide Directly

Data typeWhat informationWhy it's needed
Identity-related Full Name, Date of Birth, Gender Age VerificationKYC
Communication-related Mobile number, email address AccountSupport
Financial Information BKash/Nagad number, bank details PaymentAML
Identity Document NID Number (for KYC verification) KYCLegal obligation
Account Data Username, Preferences, Settings Platform

2.2 Automatically collected information

  • IP address and device information (browser, operating system)
  • Visit times, pages viewed, and session duration
  • Gaming activity logs — which games were played and when
  • Transaction History & Amounts
  • Information collected from cookies and similar tracking technologies

3 Purpose of data use

KB 8 uses the collected information for the purposes listed below. Each purpose has a lawful basis.

3.1 Service Delivery & Operations

Your information is used to create and manage your account, process payments, award bonuses, and provide customer support. This is part of our service agreement.

3.2 Security & Fraud Prevention

Data is analysed to detect suspicious activity, prevent money laundering, and maintain the security of the platform.

3.3 Experience Enhancement

Your gaming and browsing habits are analysed to deliver a personalised experience and relevant promotional offers.

Marketing Communications

With your consent, KB 8 may occasionally send you promotional emails or SMS messages. You can withdraw this consent at any time — through your account settings or by contacting us directly.

4 Data sharing & disclosure

KB 8 does not sell your data. However, limited sharing may occur in certain specific circumstances.

4.1 Service partners

Payment processors (bKash, Nagad, bank), game providers, and technology service providers may receive limited data — solely to perform their respective functions. They are bound by KB 8's privacy terms.

4.2 Legal Obligations

We are legally required to disclose information in response to a court order or a valid request from a government authority. In such cases, we will comply with all applicable laws.

✅ We never sell or rent your information to advertisers, data brokers, or any other commercial third parties.

5 Data Protection Methods

KB 8 uses a multi-layered security framework to keep your information safe.

5.1 Technical safeguards

  • SSL/TLS 256-bit encryption — on all data transmissions
  • Database Encryption — to protect stored data
  • Firewall & IDS — to prevent unauthorized access
  • Two-Factor Authentication (2FA) — For Account Security
  • Regular Security Audits — by third-party experts

5.2 Administrative Safeguards

  • Only authorised personnel have access to personal data
  • All staff receive privacy training
  • An immediate response plan is in place for any data breach incidents
Important

No organization can guarantee 100% security on the internet. That's why we also encourage you to keep your password strong and never share it with anyone.

6 Cookie Policy

KB 8's website uses cookies. Cookies are small text files stored in your browser that help improve site functionality.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features.

7 Your Rights

As a KB 8 user, you have important rights regarding your own personal data.

Right to Access

To find out what information we hold about you, submit a request to our support team. You will receive a response within 30 days.

Right to rectification

You may request corrections to inaccurate or outdated information at any time — through Account Settings or by contacting support.

Right to Erasure

After your account is closed, you may request deletion of your personal data. However, certain information may need to be retained for a specified period to meet legal obligations.

Right to Object to Processing

You may object to your data being used for marketing or personalisation. Withdraw your consent at any time via Account Settings.

Right to data portability

You may request a copy of your data in a portable format. Simply contact our support team.

8 Data retention period

KB 8 does not retain any personal data for longer than necessary.

Data typeRetention PeriodReason
Account informationFor the duration of active accountService Delivery
Transaction records5 years after closureLegal obligation
KYC Documents5 years after closureAML Policy
Gaming Logs2 years after account closureDispute resolution
Support Conversations2 years after account closureRecord keeping
Marketing dataUpon withdrawal of consentConsent-Based

9 Data Transfer

KB 8's servers may be located in multiple countries. If your data is transferred outside Bangladesh, all protections under this privacy policy will continue to apply.

For international data transfers, we use Standard Contractual Clauses (SCC) to ensure your information remains protected. All our partners uphold the same standard of data protection.

10 Children's Privacy

KB 8's services are strictly for users aged 18 and above. We never knowingly collect personal data from minors.

🚫 If we discover that data has been collected from a minor, the account will be closed immediately and all associated data will be deleted.

11 Policy Updates

KB 8 reserves the right to update this Privacy Policy as needed. For significant changes, we will provide advance notice.

Notice of any changes will be sent via email or platform notification. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

You can check the "Last Updated" date at the top of this page to see whether the policy has changed.

12 Contact us

Contact us for any privacy-related questions, requests, or complaints.

Data Protection Email
support@kb8.im
Live Chat
24/7 Support in Bengali

We will respond within 30 days of receiving your request. If a matter requires more time, we will notify you accordingly.

Data Processing

How Your Data Is Managed at KB 8

The complete process — from registration to account deletion

1
Data Collection — Only What's Necessary

During registration, we only ask for information that is strictly necessary. The reason for each field is stated directly on the registration form.

2
Encrypted Storage

All collected data is immediately encrypted and stored on secured servers. No information is held in plain text.

3
Restricted access

Only staff who require access for their role can view specific data. All access is logged.

4
Regular Security Audits

Third-party security experts regularly audit for vulnerabilities, and any issues identified are addressed immediately.

5
Secure deletion

Once no longer needed, or following account closure, all personal data is securely deleted within the designated retention period.

Join with Confidence

Your information Completely Secure — Get Started Now!

Your privacy is our top priority at KB 8. Register with confidence and claim a 100% bonus on your first deposit.

SSL 256-bit Secured
Data is never sold
Encrypted Database
You're in Control
Frequently Asked Questions

Privacy — Frequently Asked Questions

Answers to the most frequently asked questions about KB 8's data protection

Yes, KB 8 stores your financial information for payment processing and KYC verification. This data is kept encrypted with the highest level of security and is never used for any purpose beyond payments. We never store your full bKash PIN or bank password.

To request data deletion, email support@kb8.im or reach us via Live Chat. We will act on your request within 30 days of receipt. Please note — transaction and KYC data must be retained for a specified period due to legal obligations. Personal data is also deleted automatically following account closure.

Yes, with your consent, KB 8 may occasionally send promotional emails or SMS messages. This is entirely optional — you can turn off marketing communications at any time through your account settings. Transaction and security-related messages are essential and cannot be disabled.

Yes. If a data breach occurs that affects your information, we will notify you by email or platform notification within 72 hours — including details of the incident, the scope of impact, and the steps we have taken.

Some details can be updated directly from your Account Settings. For changes to your name or other sensitive information, identity verification may be required. Contact our support team via live chat or at support@kb8.im — changes are typically completed within 24 hours.
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